Frequently Asked Questions
Everything you need to know about bringing Tons of style into your home.
What is the standard shipping timeframe for furniture?
Most of our home decor items ship within 3-5 business days. For larger furniture pieces, please allow 2-3 weeks for white-glove delivery and assembly.
Do you offer international shipping?
Currently, Tons ships exclusively within the continental United States and Canada to ensure our fragile home goods arrive safely and efficiently.
What is your return policy for home accents?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are non-returnable.
Are your wood products sustainably sourced?
Yes, we prioritize sustainability. All Tons wooden furniture is crafted using FSC-certified timber and finished with low-VOC stains to keep your home healthy.
How can I track my order?
Once your order departs our warehouse, you will receive an email with a tracking link. You can also monitor your status through the 'Order History' section of your account.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm for larger home investments.